Privacy Policy for Script & Suds
At Script & Suds, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, use our services, or make a booking with us.
Script & Suds is located at Cornwall Gardens, Singapore, 269672.
Information We Collect
We may collect personal information about you in a variety of ways. The information we may collect on our site includes:
- Personal Data: Personally identifiable information such as your name, email address, phone number, vehicle details (make, model, license plate number), and billing information that you voluntarily give to us when you register for online booking, make a purchase, or contact us.
- Booking Data: Information related to your service appointments, including the type of service requested (premium wash, detailing, waxing, interior cleaning, eco-friendly washing, paint protection), date, and time.
- Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review their privacy policies.
- Derivative Data: Information our servers automatically collect when you access our site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing our site.
How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our online platform to:
- Process your car wash service bookings and payments.
- Send you email confirmations, reminders, and updates regarding your appointments.
- Administer your account and provide you with customer support.
- Notify you about new services, special offers, and promotions relevant to Script & Suds.
- Improve the efficiency and operation of our site and services.
- Request feedback and contact you about your use of our services.
- Resolve disputes and troubleshoot problems.
- Comply with legal obligations.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
- Business Transfers: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (e.g., for accounting or legal obligations). We will also retain usage data for internal analysis purposes.
Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Your rights include:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent – You also have the right to withdraw your consent at any time where Script & Suds relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at Script & Suds, Cornwall Gardens, Singapore, 269672.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, please contact us:
- By Address: Script & Suds, Cornwall Gardens, Singapore, 269672
- By Phone: +6589908382